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Frequent Questions

  • Maximum number of contacts

    The maximum number of contacts in your network is 200. GiGa has been designed to share find with friends in a ...

    Aug 17, 2016 12:23PM CEST
  • Retrieving my password

    To ensure your privacy, GiGa keeps your password encrypted and canot reset it. If you've lost your password, y...

    Mar 18, 2016 04:08PM CET
  • Uploading folders

    You can upload an entire folder and its subfolders by drag' droping the folder with Google Chrome. For now, th...

    Aug 16, 2016 06:43PM CEST
  • Computing preview

    When GiGa.GG is done uploading a file, a preview of the file is computed on the GiGa.GG servers. The file will...

    Aug 31, 2016 06:53PM CEST
  • Max size for Zip creation

    If you want to download multiple files at the same time, you may select the files you want and click on the co...

    Nov 24, 2015 06:48PM CET
  • How do I permanently delete my account?

    If you don't think you'll use GiGa again, you can have your account permanently deleted. Please keep in mind t...

    Sep 05, 2016 05:54PM CEST
  • File upload progress bar

    When you upload files, a white cloud appears in the top right corner of the browser window. If you click on it...

    Mar 14, 2016 02:19PM CET
  • Dealing with corrupted files

    Sometimes, files you've uploaded may not be available for streaming (corrupted preview) or cannot be openned a...

    Mar 14, 2016 04:21PM CET
  • Max file size for upload

    You may upload any type of file as long as its size does not exceed 5 GB.

    Mar 23, 2016 06:45PM CET
  • Changing my username

    You can't change your username. If you wish to use another username, create a new account and delete the old o...

    May 06, 2016 05:53PM CEST
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