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  • Button to buy subscription not working

    Hi I'm trying to start a new subscription and and the orange button that you click to take you to Stripe ...

    1 Agent Answer 0 Community Answers Jan 26, 2018 10:56PM CET
  • Cancellation

    I would like to cancel my monthly policy 5.99Eur. I have followed the steps in the support section but ther...

    1 Agent Answer 0 Community Answers Nov 29, 2017 07:48PM CET
  • Paysafecard option is not showing up for annual payments

    What do I need to do to pay with paysafe. I selected standard offer annual payment for 12$ and only got a pop ...

    1 Agent Answer 0 Community Answers Nov 23, 2017 09:29PM CET
  • Paysafecard DOES NOT work

    After reading your instructions on your site carefully I bought a paysafecard: only to find that in fact this ...

    4 Agent Answers 1 Community Answer Nov 19, 2017 01:40AM CET
  • paysafe

    Where is the option for paysafe for an annual subscrption? I am trying to find it but all i see is the option ...

    1 Agent Answer 0 Community Answers Oct 31, 2017 03:48AM CET
  • When I click Reactivate, the offers page is blank. There's no way...

    I'm trying to reactivate my account but for some reason whenever I click on "Reactivate" or &qu...

    1 Agent Answer 0 Community Answers Aug 24, 2017 03:17AM CEST
  • I bought a 2 TB subscription to upload more, but it won't upgrade...

    How do I make the 2 TB plan active now, the only reason I bought it is so I could start uploading more at this...

    1 Agent Answer 0 Community Answers Aug 19, 2017 06:44PM CEST
  • paysafe

    Are you no longer taking paysafe? Your FAQ says you are but I can't see the option to make a paysafe paym...

    1 Agent Answer 0 Community Answers Jun 15, 2017 01:36AM CEST
  • my master card declined

    hello i've tried several and several times but this fucking system decline my master card whereas prev...

    1 Agent Answer 0 Community Answers May 29, 2017 01:31PM CEST
  • my master card rejected

    hello since yesterday i am trying to reactive my account by my virtual master card but i couldn't i ...

    1 Agent Answer 0 Community Answers May 09, 2017 01:13AM CEST
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