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  • Will my account be terminated on July 20th?

    If I don't choose the 10TB offer will my account be terminated on July 20th, if so I will purchase the pl...

    1 Agent Answer 0 Community Answers Jul 11, 2019 06:27PM CEST
  • Trying to upgrade account

    Hi, I'm trying to upgrade my account but no matter which option I select I get the below error: Could ...

    1 Agent Answer 0 Community Answers Jun 14, 2019 10:44PM CEST
  • Wanting to renew account - but no response from question about Paysafe

    Really want to renew account (1 year subscription 100GB) but Paysafe option not offered. Previous subscriptio...

    2 Agent Answers 1 Community Answer Jun 01, 2019 01:05AM CEST
  • Going from a monthly plan to a yearly plan.

    If I switch my plan from a monthly plan to a yearly plan, when would my first billing date be?

    1 Agent Answer 0 Community Answers Apr 08, 2019 10:13PM CEST
  • Bitcoin payment

    Hello Is there any chance to add Bitcoin or PayPal as your payment option?

    1 Agent Answer 0 Community Answers Apr 07, 2019 06:07PM CEST
  • Mail d'avertissement de fin d'abonnement

    Bonjour, Serait-il possible de recevoir un mail quelques jours avant l'expiration de l'abonnemen...

    1 Agent Answer 0 Community Answers Nov 11, 2018 10:14PM CET
  • Button to buy subscription not working

    Hi I'm trying to start a new subscription and and the orange button that you click to take you to Stripe ...

    1 Agent Answer 0 Community Answers Jan 26, 2018 10:56PM CET
  • Cancellation

    I would like to cancel my monthly policy 5.99Eur. I have followed the steps in the support section but ther...

    1 Agent Answer 0 Community Answers Nov 29, 2017 07:48PM CET
  • Paysafecard option is not showing up for annual payments

    What do I need to do to pay with paysafe. I selected standard offer annual payment for 12$ and only got a pop ...

    1 Agent Answer 0 Community Answers Nov 23, 2017 09:29PM CET
  • Paysafecard DOES NOT work

    After reading your instructions on your site carefully I bought a paysafecard: only to find that in fact this ...

    4 Agent Answers 1 Community Answer Nov 19, 2017 01:40AM CET
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